FAQs
How much do you charge?
We charge an average of $1.15 per foot for customer-supplied lights. This amount can vary based on roof height and the level of difficulty for roof access. For custom c7 LED lights we charge about $3.50 per foot. Once again, prices may vary. Give us a text at 613-324-0026 or email dolterhome@gmail.ca to get a free estimate.
Do the c7 LED lights have warranty?
C7 lights come with a one-year warranty. Unlike most Christmas lights sold in stores, our c7 LEDs are wired in parallel. If one light goes out, the rest of the lights will continue to function. The bulbs, wires, and sockets are commercial grade and are less likely to fail. They are also completely modular, so in the case of a failure, we can simply and quickly replace the failure point (Ex. broken bulb, broken socket).
Do I just supply the lights? What about the clips?
We prefer to supply the light clips. Store-bought clips can be brittle and hard to install. It is important that all clips are the same and that we have a sufficient amount to complete your home. We supply light clips at $0.15 per clip, typically costing a total of $10-$20 per project.
What do I need to do before my installation?
We will ask you to have your lights untangled and tested before arriving for our installation. If there are issues with your lights when we arrive, we will offer to push the installation back until the issues are solved, or we can offer extra charges. Extra charges include $10 for untangling lights and $15 for broken or not functioning lights in addition to the cost of parts for the repair.
Is light removal included in the cost?
Our goal is to offer affordable light installation in the Ottawa area. Therefore, we only include our installation price in our estimate. You may choose to pay for light removal at the time of your installation, which will cost 50% of the cost of labor for your installation. For example, a house that pays $100 for installation will pay $50 for removal.
Do I have to be home while you install them?
We prefer that you be home during the installation so if any issues arise we can easily contact you. The installation process can take approximately 1-4 hours, so we’ll try and organize a day that you will be home.